Mobile field service application by Agentek
Posted on June 4, 2011
Purpose of Agentek Mobile Field Service
Agentek created a flexible mobile field service platform used by IT organizations and OEMs to create a variety of field service solutions based on their specific ERPs, which enable mobile field technicians to receive and update work orders on smartphones.
Components of Bee Mobile iPack used in the project
The middle screen shot shows iWheel component used to prompt the user to specify the start time of an action.
Founded in 1995, Agentek designs, deploys, and supports real-time mobile solutions that achieve breakthrough results in field service and delivery. Their technology is sophisticated, yet based on a simple premise: what can go wrong in the field often does. When this happens, field service applications should provide end users exactly what they need precisely where they need it: immediate field access to backend systems, data and resources. With Agentek’s field service applications flawlessly connected to your enterprise systems, your field force can finally field the unexpected. We call it the “fully connected” workforce one that completes more work orders per day, delivers on time outstanding service, and nets high scores in customer satisfaction.